Third Party Credit Card – A non-guest wishing to pay for a guest in the hotel must be present to sign the credit card voucher and billing statement of the hotel guest.
We do not accept traveller’s cheques.
Direct Bill – All direct billing must first be subject to credit checks and approved by our Accounts Section. The company to be invoiced must send a fax/letter to the hotel with request of invoice. Please specify on the fax which charges should be invoiced back.
Credit Card Policy
We are pleased to accept the following major credit cards: American Express, Visa and MasterCard.
Cheque Acceptance Policy
Unless with an approved account/credit line, we regret that cheques are not accepted as a method of payment.
The standard local currency for the Philippines is the Philippine Peso (PhP). US Dollars may be used to pay an account. However, we regretfully do not accept coins and any change will be returned in Philippine Peso. We are pleased to offer our guests the convenience of exchanging select foreign currencies into Philippine Peso, but cannot offer the reverse exchange.
Guest Room Cancellation Policy
To avoid a cancellation fee, we ask that guests give the hotel 48 hours notice before the expected arrival date.
Extra Person Policy
Extra person will be charged an additional PhP 800.00 whether an extra bed is required or not. Up to two children 4 feet and below may stay with their parents for free provided no extra bed is required.
Early Arrival Policy
We are pleased to guarantee early arrival, as long as the reservation has been pre-booked. To pre-book, guests must make a room reservation that includes the night prior to early check-in. At the time of booking, we ask that guests specify that the reservation is for early check-in the following morning.
Early Departure Policy
We accommodate early departures (i.e. date of departure) upon request. Guests must give a 24-hour notice before the original departure date, or a one night charge will apply.
Unless pre-arranged and guaranteed via credit card or advance payment, we will hold the booking until 4 PM only.
Late Departure Policy
We will accommodate late check-outs but these are subject to availability. For late check-outs after 1 PM, a fee of PhP 250.00 per hour will apply.
We request that all non-local residents present a valid passport with passport number and travel visa when applicable.
Due to the national government’s smoking ban, all public areas of the hotel are non-smoking. Guests may smoke in the designated smoking areas outside the hotel.
The hotel will not serve alcoholic beverages to guests less than 18 years of age.
We regretfully do not allow any kind and size of pets anywhere in the property.